Frequently Asked Questions About Car Rental in Costa Rica
We answer your questions about deposits, payments, insurance and more before you book your vehicle.
Requirements & booking
What are the requirements to rent a vehicle?
A valid driver’s license, a home address, and being of legal age. If you are a foreigner, a valid passport and being within the legal stay period shown on your Costa Rica entry stamp. See all requirements.
Do I need a credit card?
No. Unlike the big agencies, we don’t require a credit card as a guarantee. You can rent with just your driver’s license and ID.
How do I book a car?
Message us on WhatsApp at +506 7013 4401 or fill in the contact form with your dates and the type of car you need. We’ll get back to you with a quote.
What are your opening hours?
Monday to Friday from 7:00 a.m. to 9:00 p.m., and Saturday and Sunday from 9:00 a.m. to 8:00 p.m.
Payment & deposit
How much is the security deposit?
The security deposit is US$400, and it’s returned as soon as you bring the car back.
How can I pay the security deposit?
You can pay your deposit in cash, by bank transfer, debit or credit card, or PayPal.
And the rental payment?
The rental is paid in advance, through the same payment methods as the security deposit.
What’s included in the price?
Our rates include mandatory vehicle insurance and applicable taxes. If you need an electronic invoice, please provide your tax ID number and email.
Do you offer discounts for longer rentals?
Yes. We offer weekly and monthly discounts — the longer you rent, the less you pay per day. Ask us for a quote with your dates.
What if I need to rent the car for longer?
No problem, subject to availability. You can extend your rental by visiting a BAC San José ATM to make a cash deposit, or via bank transfer for the additional days.
Insurance & on the road
Is insurance included?
Yes. Every rental includes SLI (liability), TPI (third-party property damage) and LDW (loss damage waiver). See what each one covers.
What should I do in case of a traffic accident?
Notify us immediately, call a traffic inspector, and notify the insurance company. If the insurer isn’t notified, they may not cover the damages, making you responsible.
Who do I contact if I have a problem with the car?
Call or WhatsApp us at +506 7013 4401 or +506 8400 6755. A real person will help you.
Delivery & extras
Can you deliver the car to me?
Yes. We bring the car to wherever you are within the Greater Metropolitan Area. Send us your location to confirm availability — delivery is free in some areas. You can also pick it up in Bello Horizonte, Escazú.
What extras can I add?
Portable WiFi, GPS, a Quickpass toll tag and child seats. Just let us know when you request your quote.